FAQ

Can I consume Multipep products with medicines or other vitamins?

Multipep products can be consumed without problem even when medications are prescribed, since Multipep products are food supplements, not drugs, and they do not interfere with their action. Still, we recommend consulting with your doctor.

What is the recommended dose and for how long should I take it?

On the page of each of our products you can find the recommended dose for maximum performance. However, we recommend consulting your doctor according to your needs.

Is Multipep approved by Cofepris?

Yes, all of our products have been endorsed by Cofepris and you can find their registration number on each product page.

Where are your products made?

All our products are manufactured in facilities in Mexico by Mexican hands.

When will I start to see results by taking my Multipep supplements?

The results always depend on each person (their routine, diet and lifestyle) and the product you are purchasing. On average, you will start to notice the benefits between 1 and 2 weeks of continuous use.

We have products you can see results before the first 6 hours you can see results like peptides

How do I know where my order is?

If you have any questions about the information that appears in your order, contact us by WhatsApp here or by calling +52 5951226239 or by sending an email to admon@multipep.com.mx

What courier do you ship with?

All our packages travel mainly by Express Package and DHL unless they do not have coverage in the area.

Can I pick up my product at the branch?

Of course! Our offices in CDMX They are at: Av.fuentes de Satélite 88 col. Santa Cruz del Monte cp 53110

You can find us from Monday to Friday, 9:00 a.m. - 6:00 p.m.

Can I update or cancel my order?

Yes, you can make any changes to your order as long as it has not left our warehouse.

Warning: When you edit/cancel an order that has already been paid by credit/debit card, it will take approximately 5-10 business days for the refund to appear in your bank account. If you only want to make a small change, we recommend you contact support at +52 5951226239 To solve it.

What happens if my product arrived incomplete, damaged or incorrect?

If your order arrived incomplete, we apologize in advance. Please, take a photo or video of the product that you received and contact us by WhatsApp here or by calling +52 5951226239